Privacy Policy

1. Who We Are

This website is operated by Harrop Enterprises Pty Ltd (ABN 35 602 929 546), trading as Business Maximiser Coaching and Sam Harrop Business Coach. Our principal place of business is 101 Sheridan Street, Cairns City QLD 4870.

2. Our Commitment

We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, and protect your information when you use our website.

3. Information We Collect

We may collect:

• Your name, business name, and contact details (email, phone, address)
• Business information you provide through enquiry forms or bookings
• Payment details processed securely through our payment provider — we do not store full card details
• Website usage data collected automatically via cookies and analytics tools

4. How We Collect It

We collect information when you:

• Submit an enquiry or contact form on our website
• Book a session through Calendly
• Download a free resource from our website
• Contact us by phone or email
• Browse our website via cookies and analytics tools

5. How We Use It

We use your information to:

• Respond to your enquiries
• Provide our coaching services
• Process payments
• Send you programme materials and relevant communications
• Improve our website and services
• Comply with our legal obligations

6. Marketing

Where you have given consent, we may send you information about our services and events. You can unsubscribe at any time. We comply with the Spam Act 2003 (Cth).

7. Cookies and Tracking

Our website uses tools including Google Analytics and Facebook Pixel. These collect anonymous usage data and help us improve our website and advertising. You may disable cookies in your browser settings, though some site features may be affected.

8. Who We Share Your Information With

We do not sell your personal information. We may share it with:

• Service providers who help us operate our business — including Calendly, Go High Level, Stripe, and other platforms — under confidentiality obligations
• Professional advisers such as accountants and solicitors, under strict confidentiality
• Regulatory or law enforcement bodies where required by law

9. Overseas Data

Some of our service providers, including Calendly, Go High Level, and Stripe, may store or process data outside Australia. We take reasonable steps to ensure your information is handled to a standard equivalent to the Australian Privacy Principles.

10. Security

We take reasonable steps to protect your information from misuse, loss, and unauthorised access. No internet transmission is completely secure and we cannot guarantee absolute security.

11. Your Rights

You have the right to access the personal information we hold about you and request corrections. Contact us using the details below and we will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

12. Contact

Harrop Enterprises Pty Ltd  |  Business Maximiser Coaching
101 Sheridan Street, Cairns City QLD 4870
Email: office@samharrop.com.au  |  Phone: (07) 4051 2221

13. Changes to This Policy

We may update this policy from time to time. The current version will always be available on our website. Continued use of the site after an update constitutes acceptance of the revised policy.